How to Contact Customer Support on Parimatch?

Parimatch India, a prominent online betting platform, is renowned for its user-friendly interface and diverse range of betting options. As with any online service, users may encounter issues or have questions that require assistance. Whether it’s a query about account verification, a problem with a deposit, or a general question about betting rules, knowing how to contact Parimatch customer care is crucial for a smooth betting experience. This guide will provide detailed information on the various ways you can reach out to Parimatch for help, ensuring you get the assistance you need promptly.

Live Chat

One of the most convenient ways to contact the Parimatch betting app is through its live chat feature. Available 24/7, live chat allows you to get real-time assistance from a Parimatch customer care representative. Here’s how you can use it:

  1. Log in to Your Account: Access the Parimatch official website or the Parimatch app and log in to your account.
  2. Navigate to Support: Click on the support icon, usually located at the bottom right corner of the screen.
  3. Initiate Chat: Click on the live chat option, and a chat window will open where you can type your query.

Live chat is ideal for urgent issues or questions that require immediate attention, such as troubleshooting technical problems or getting quick answers about account transactions.

Email Support

For less urgent inquiries or more detailed questions, email support is a great option. Parimatch provides a dedicated email address for customer support, ensuring that your queries are directed to the right department. Here’s how to contact them via email:

  1. Compose Your Email: Open your email client and compose a new message. Be sure to include your account details and a clear description of your issue.
  2. Send to the Correct Address: Send your email to the official Parimatch customer support email address. This can usually be found in the “Contact Us” section of the website or app.

Email support is ideal for issues that require detailed explanations or documentation, such as verification problems or disputes over bet settlements.

Telephone Support

Parimatch also offers telephone support for users who prefer to speak directly with a customer service representative. This can be particularly useful for complex issues that are easier to explain verbally. Here’s how to contact Parimatch via phone:

  1. Find the Support Number: The Parimatch customer care number India is typically listed on the Parimatch official site under the “Contact Us” section.
  2. Call During Business Hours: Ensure you call during the hours when phone support is available, as these may vary depending on your location.

Telephone support provides a personal touch and can often result in faster resolution of issues compared to email.

Social Media

Parimatch maintains active social media profiles on platforms like Facebook, Twitter, and Instagram. These platforms can be used to reach out for support, especially if you prefer using social media for communication. Here’s how to contact them through social media:

  1. Follow Parimatch: Ensure you are following the official Parimatch accounts on your preferred social media platforms.
  2. Send a Direct Message: Use the direct messaging feature to send your query or issue to Parimatch’s social media team.

While not as formal as email or phone support, social media can be a quick way to get responses to general inquiries or updates on ongoing issues.

FAQ and Help Center

Before reaching out to customer support, it’s worth checking Parimatch’s extensive FAQ and Help Center. These resources contain answers to common questions and step-by-step guides for resolving many issues independently. Here’s how to use these resources:

  1. Access the Help Center: Navigate to the Help Center or FAQ section on the Parimatch website or app.
  2. Search for Your Issue: Use the search bar to find articles related to your query.

The FAQ and Help Center are valuable resources for quickly finding answers to common questions without needing to contact support directly.

Feedback Form

Parimatch also offers a feedback form on their website where you can submit your questions or concerns. This form is typically found under the “Contact Us” section. Here’s how to use it:

  1. Fill in Your Details: Enter your account information and the nature of your query.
  2. Submit the Form: After filling in all the required fields, submit the form.

Using the feedback form can be a good option for non-urgent inquiries or providing feedback about your experience with Parimatch.


Effective communication with Parimatch customer care is essential for a positive experience on any online platform, and Parimatch offers multiple avenues for users to seek help and resolve issues. Whether you prefer real-time assistance via live chat, detailed explanations through email, direct conversations over the phone, quick queries on social media, or self-help through the FAQ section, Parimatch has you covered. By knowing how to contact Parimatch through these various channels, you can ensure that your betting experience remains smooth and enjoyable. Remember, prompt and clear communication with customer support can help resolve issues quickly, allowing you to focus on enjoying your betting experience with Parimatch.

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